Join Our Growing MSP Team

Join a close-knit team of IT professionals helping businesses leverage technology to drive growth and efficiency. We're seeking skilled MSP professionals who want to make a real impact in the managed services industry.

Why Choose PillarForge Technology?

We're a close-knit team of IT professionals who genuinely care about solving our clients' technology challenges. We believe in continuous learning, open communication, and celebrating each other's successes.

Industry Certifications

We invest in your professional development with paid certifications from Microsoft, Cisco, and other leading vendors. Stay current with the latest technologies.

Diverse Client Base

Work with clients across healthcare, education, professional services, and more. Every day brings new challenges and learning opportunities.

Technical Depth

Handle everything from helpdesk support to complex infrastructure projects. Work with cutting-edge technologies and advanced security solutions.

Collaborative Team

Join a supportive team where knowledge sharing and mutual respect are core values. We celebrate wins together and learn from challenges.

Work-Life Balance

Flexible schedules, remote work options, and reasonable on-call rotations. We understand that happy employees deliver better service.

Growth Opportunities

Be part of a growing MSP with clear advancement paths. From technician to engineer to team lead, we promote from within.

Current Openings

Explore our current job opportunities and find the perfect role to advance your career in managed IT services.

Technical Support Specialist I

1 opening · Remote (US) · Full-time

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Provide Tier 1 helpdesk support for managed services clients — troubleshoot endpoints, Microsoft 365, and common network issues with clear, professional communication.

Responsibilities

  • Respond to helpdesk tickets during business hours (Mon–Fri, 6:30 AM–6:00 PM Central)
  • Support Windows and macOS endpoints, Microsoft 365, and remote access tools
  • Document issues, resolutions, and client interactions in our PSA platform
  • Escalate complex issues to senior engineers when appropriate

Qualifications

  • 1+ years of IT support or helpdesk experience (MSP experience a plus)
  • Familiarity with Microsoft 365 administration and remote troubleshooting
  • Strong written and verbal communication with non-technical users
  • CompTIA A+ or equivalent experience preferred

Project Manager I

1 opening · Remote (US) · Full-time

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Coordinate technology implementation projects for growing organizations — plan timelines, manage resources, and keep clients informed from kickoff through closeout.

Responsibilities

  • Plan and track IT implementation projects (migrations, deployments, onboarding)
  • Coordinate internal technicians and client stakeholders throughout project lifecycles
  • Maintain project documentation, status updates, and change control
  • Ensure deliverables meet scope, timeline, and quality expectations

Qualifications

  • 1+ years of project coordination or project management in IT or MSP environments
  • Experience with project plans, timelines, and client communication
  • Organized, detail-oriented, and comfortable managing multiple workstreams
  • PMP, CAPM, or CompTIA Project+ a plus but not required

Cloud Services Specialist I

1 opening · Remote (US) · Full-time

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Support cloud infrastructure and migrations for Microsoft 365, Azure, and related platforms — help clients modernize securely with reliable day-to-day cloud operations.

Responsibilities

  • Administer and support Microsoft 365 and Azure environments for managed clients
  • Assist with cloud migrations, tenant configuration, and identity management
  • Monitor backups, licensing, and cloud security baselines
  • Collaborate with engineers on cloud projects and documentation

Qualifications

  • 1+ years of hands-on cloud or Microsoft 365 administration experience
  • Working knowledge of Azure AD, Exchange Online, SharePoint, and Intune
  • Understanding of backup, MFA, and baseline cloud security practices
  • Microsoft certifications (e.g., MS-900, AZ-900) preferred

Questions about a role? Email careers@pillarforge.tech .

Types of Roles We Hire For

We're always looking for talented IT professionals to join our team. Here are the types of roles we typically hire for:

Technical Support Specialists

Provide helpdesk support, troubleshoot issues, and ensure our clients' systems run smoothly.

  • • Windows/Mac support
  • • Office 365 administration
  • • Remote troubleshooting
  • • Client communication

Network Engineers

Design, implement, and maintain network infrastructure for our diverse client base.

  • • Cisco/Ubiquiti equipment
  • • Firewall configuration
  • • Network monitoring
  • • Security implementations

Cybersecurity Analysts

Protect our clients from evolving threats and ensure compliance with security standards.

  • • Security monitoring
  • • Incident response
  • • Compliance audits
  • • Security training

Cloud Services Specialists

Help clients migrate to and manage cloud solutions like Azure, AWS, and Google Cloud.

  • • Cloud migrations
  • • Infrastructure as Code
  • • Backup solutions
  • • Cost optimization

Project Managers

Lead technology implementations and ensure projects are delivered on time and within budget.

  • • Project planning
  • • Client coordination
  • • Resource management
  • • Timeline tracking

Sales Engineers

Work with our sales team to design technical solutions and support the sales process.

  • • Solution design
  • • Technical presentations
  • • Proposal writing
  • • Client consultations

Our Culture & Values

We're a close-knit team of IT professionals who genuinely care about solving our clients' technology challenges and supporting each other's growth.

What We Value

  • Client Success: Our clients' success is our success. We go above and beyond to ensure their technology works for them.
  • Continuous Learning: Technology evolves rapidly. We invest in training and encourage curiosity and growth.
  • Team Collaboration: We work together, share knowledge, and support each other through challenges.
  • Proactive Problem Solving: We don't just fix problems. We prevent them and optimize systems for better performance.
  • Work-Life Balance: We understand that happy employees deliver better service. Flexible schedules and reasonable expectations.

Join Our Mission

We're on a mission to make technology work for businesses and consumers across multiple industries. If you're passionate about IT and want to make a real impact in the managed services space, we'd love to hear from you.

Email: careers@pillarforge.tech
Phone: 254-343-7336

Ready to Join Our Team?

Don't see your ideal role listed? We're always interested in connecting with experienced IT professionals, especially those with MSP experience, certifications, or specialized skills in cybersecurity, cloud services, or network management.

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